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Santos case study

Reliable support every time

Sharpe has been carrying out work for Santos for 17-years, and the client could not be happier with the service provided.

“The personnel at Sharpe have a reputation for being able to provide high quality service,” Santos coal seam gas drilling and compliance manager Simon Hahn says.

“They are genuine, honest and really easy to deal with, plus they are very responsive to our needs.” “If we need their assistance at any time of day or night, Sharpe is always there.” Hahn says the work Sharpe has carried out for Santos includes, general machining, thread cutting, pre drilling of casing, manufacturing and repairing of drilling tools, the assembly of float equipment, hard banding and inspection services. “They are also currently providing us with a temporary casing yard, which they manage for us,” he says.

In addition, the quality manager at Sharpe ensures that any queries Santos might have are addressed in a timely manner, Hahn says. “The service, which we have been receiving over the years has resulted in a great working relationship with Sharpe.” Meanwhile, Sharpe chief executive officer Peter Sharpe says providing a quality service has always been a strong focus for the company. “Our people are process-driven, system-focused and the level of expertise of our people is unrivalled, which attracts customer loyalty,” Sharpe says.

“The service we offer is flexible and responsive, with the ability to respond efficiently, minimising downtime and costs.” The innovative team at Sharpe continue to meet Santos’ needs at the company’s operations across the Eastern seaboard.

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